Conflict Management

A step-by-step approach to reducing and resolving conflicts in your personal and professional life.

  1. 4.8
  • 5300+ Learners
  • English

Conflict Management

  1. $30
    5300+ Learners
  • 2.5 Hours of Learning
  • Lifetime Access of the course
  • Certificate of Completion
  • 100% Online and Remote Learning
  • Self-Paced Learning

Learning Objectives

  • Explain what is conflict?
  • Different types of conflict.
  • Improve your ability to see things from other people's viewpoints.
  • Recognize the importance of goals in conflict.
  • Gain a better understanding of the function of conflict in organization.
  • Recognize the role of emotions in conflict resolution.
  • Gain a better understanding and practice of a variety of conflict resolution techniques.
  • Be able to successfully manage your conflicts.

Conflict Management

Nonetheless, conflict, or at the very least disagreement, is unavoidable. We're aware of this. We come from various backgrounds, have different personalities, perspectives, needs, values, roles, goals, and priorities, and all of this sets us up for disagreements, if not outright conflict.

Conflict Management

Skills You Will Acquire:

  • Assertiveness
  • Active Listening
  • Communication
  • Management
  • Cross-Cultural Communication
  • Assertiveness
  • Collaboration
  • COnflict handling skills

So the question isn't whether you'll face conflict, but how you'll deal with it. Unfortunately, we have little experience with conflict resolution.

We will not only improve our relationships, productivity, and overall well-being if we know how to properly prevent and resolve conflicts. We'll also be able to deal with a variety of difficult situations and conversations in both our personal and professional lives.

This course caters to all the aspects of handling conflicts, not only professionally but also personally. In this course there are various theories and models such as Thomas Kilmann’s approach to resolve conflict, Pondy Model for recognising the stages of the conflicts to name a few.


Through this course our aim is to get you ready for any kind of hindrance in your life in case of conflict management and resolution.

This course is designed strategically in accordance with Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.

What Will You Learn
  • Types of Conflict
  • The Five Main Causes of Conflict
  • Conflict Stages
  • Conflict With Self
  • Process Of Conflict (Pondy’s Model)
  • Thomas kilmann Model
  • Conflict Resolution Model
  • Preparing for the conversation
  • Apply the resolution framework for difficult conversations (Stage 2)
  • Build a culture of early conflict resolution
  • Conflict Resolution Skills
How Will You Learn
  • Assorted Content Formats: Textual and Visual
  • Psychometric and Personalized Assessments
  • Anecdotes from Experts from the Domain
  • Quantitative Self-Reflections Exercises
  • Real-time Case Studies
  • Globally Recognized Strategies & Models
  • Valuable Customized Action Plan

Who is this course for

This course will help you in resolving conflicts and managing them in the most efficient way possible.


Managers, supervisors, employees, team leads, and project managers who need to keep track of their time, projects, or teams.

This course is intended for individuals

Anyone who wants to stop wasting time, avoid distractions, stop procrastinating, stay focused, increase productivity, and plan and prioritize their tasks.

All managers and those who aspire

Why Take This Course

  • Management Skill Enhancement
  • Building a strong team
  • Recognising the capabilities of the team
  • Making you and your team productive
Why Take This Course